The Role of Organizational Citizenship Behavior (OCB) in Moderating the Relationship Between Entrepreneurial Leadership, Organizational Climate, and Workload on Employee Performance
DOI:
https://doi.org/10.30762/joiem.v5i2.3637Keywords:
Employee Perfomance, Entrepreneurial Leadership, Organizational Climate, Organizational Citizenship Behaviour, WorkloadAbstract
This study aims to review employee performance at a private school in Surabaya by analyzing the influence of entrepreneurial leadership, organizational climate, workload, and OCB on employee performance. We use structural equation modeling (SEM) as the method to study complex relationships between variables. The study seeks to provide in-depth insights into the factors affecting employee performance and assist schools in designing strategies to enhance achievement and competitiveness. The results indicate that entrepreneurial leadership, organizational climate, and workload do not have a significant direct impact on employee performance. However, OCB has a significant effect on performance. Additionally, organizational climate and workload significantly influence OCB, while entrepreneurial leadership does not have a significant effect on OCB. These findings highlight the importance of OCB in improving employee performance, as well as the necessity of creating a conducive organizational climate and effectively managing workload to maximize employee contributions in educational institutions.
Downloads
References
Abubakar, L. S., Zainol, F. A., & Binti Wan Daud, W. N. (2018). Entrepreneurial leadership and performance of small and medium sized enterprises: A structural equation modelling approach. Journal for International Business and Entrepreneurship Development, 11(2). https://doi.org/10.1504/JIBED.2018.10012210
Aisha, A., Nugraha, F., & Suwarsono, L. (2019). Mental Workload Evaluation of Machining Tool Operators in Manufacturing SMEs. https://doi.org/10.2991/icoemis-19.2019.41
Akmalia, S., & Prihartono, B. (2023). Relationship Between Remote Work, Organizational Climate, and Work Stress on Employee Performance. International Journal of Social Health, 2(9). https://doi.org/10.58860/ijsh.v2i9.91
Al Halbusi, H., Williams, K. A., Ramayah, T., Aldieri, L., & Vinci, C. P. (2021). Linking ethical leadership and ethical climate to employees’ ethical behavior: the moderating role of person–organization fit. Personnel Review, 50(1). https://doi.org/10.1108/PR-09-2019-0522
Asiimwe, K. N., Bada, J. K., & Kasekende, F. (2023). The Moderating Role of the Organizational Climate on the Relationship between IT alignment and Employee Performance. East African Journal of Business and Economics, 6(1). https://doi.org/10.37284/eajbe.6.1.1067
Bahrami, M. A., Barati, O., Ghoroghchian, M. sadat, Montazer-alfaraj, R., & Ranjbar Ezzatabadi, M. (2016). Role of Organizational Climate in Organizational Commitment: The Case of Teaching Hospitals. Osong Public Health and Research Perspectives, 7(2). https://doi.org/10.1016/j.phrp.2015.11.009
Balasi, A., Iordanidis, G., & Tsakiridou, E. (2023). Entrepreneurial leadership behaviour of primary school principals across Europe: a comparative study. International Journal of Educational Management, 37(5). https://doi.org/10.1108/IJEM-04-2023-0208
Bantha, T., & Sahni, S. P. (2021). The relation of servant leadership with followers’ organizational citizenship behaviour (OCB): mediating role of generalized self-efficacy (GSE) and organization–based self-esteem (OBSE). Industrial and Commercial Training, 53(4). https://doi.org/10.1108/ICT-02-2020-0024
Banwo, A. O., & Du, J. (2020). When the good outweighs the bad: organizational citizenship behaviour (OCB) in the workplace. Human Resource Development International, 23(1). https://doi.org/10.1080/13678868.2018.1449546
Boudreau, M. C., Gefen, D., & Straub, D. W. (2001). Validation in information systems research: A state-of-the-art assessment. MIS Quarterly: Management Information Systems, 25(1). https://doi.org/10.2307/3250956
Brodny, J., & Tutak, M. (2022). The Level of Digitization of Small, Medium and Large Enterprises in the Central and Eastern European Countries and Its Relationship with Economic Parameters. Journal of Open Innovation: Technology, Market, and Complexity, 8(3). https://doi.org/10.3390/joitmc8030113
Campbell, N., McHugh, G., & Ennis, P. J. (2019). Climate Change Is Not a Problem: Speculative Realism at the End of Organization. Organization Studies, 40(5). https://doi.org/10.1177/0170840618765553
chrystanto, andri, Khuzaini, K., & Suwitho, S. (2019). Supervision Moderating International Safety Management Code (Ism Code) and Cultural Organization the Performance of Employees. Jurnal Aplikasi Manajemen, 17(3), 496–505. https://doi.org/10.21776/ub.jam.2019.017.03.14
Dall’Ora, C., Griffiths, P., Hope, J., Barker, H., & Smith, G. B. (2020). What is the nursing time and workload involved in taking and recording patients’ vital signs? A systematic review. In Journal of Clinical Nursing (Vol. 29, Issues 13–14). https://doi.org/10.1111/jocn.15202
Dávila Morán, R. C., Agüero Corzo, E. D. C., Ruiz Nizama, J. L., & Guanilo Paredes, C. E. (2021). Organizational climate and job satisfaction in a peruvian industrial company. Revista Venezolana de Gerencia, 26(Special Issue 5). https://doi.org/10.52080/rvgluz.26.e5.42
Dwi Nurul Aisyah, Prihatin Lumbanraja, & Parapat Gultom. (2023). The influence of workload and adaptation ability on employee performance through satisfaction work at PT. Bank of SUMUT Regional 1 Medan. International Journal of Educational Review, Law And Social Sciences (IJERLAS), 3(4). https://doi.org/10.54443/ijerlas.v3i4.956
Firaldi, Y., Wibisono, C., Ngaliman, N., Indrayani, I., & Satriawan, B. (2023). influence of leadership, discipline, and workload on employee performance through job satisfaction as an intervening variable in Regional Revenue Agency Riau Islands Province. Journal of Multidisciplinary Academic Business Studies, 1(1). https://doi.org/10.35912/jomabs.v1i1.1779
Garciá-Vidal, G., Sánchez-Rodríguez, A., Pérez-Campdesuñer, R., & Martínez-Vivar, R. (2019). Entrepreneurial leadership in smes: Perceptions of owner-Managers vs. employees. Management and Production Engineering Review, 10(3). https://doi.org/10.24425/mper.2019.129603
Garibaldi, A., & Riyanto, S. (2023). The Effect of Organizational Commitment, Job Satisfaction, and Training on Protelindo Employee Performance With Organizational Citizenship Behavior (OCB) as A Mediating Variable. Dinasti International Journal of Management Science, 4(4). https://doi.org/10.31933/dijms.v4i4.1670
Harahap, L. K. (2018). Analisis SEM (Structural Equation Modelling) Dengan SMARTPLS (Partial Least Square). Fakultas Sains Dan Teknologi Uin Walisongo Semarang, 1.
Harianto, E., & Leoparjo, F. (2022). The Value Propotition Concept In Higher Education : How To Build Hybrid Curricula Universitas Ciputra Culinary Business. International Journal of Economics, Business and Accounting Research (IJEBAR), 6(1). https://doi.org/10.29040/ijebar.v6i1.3056
Harwiki, W. (2016). The Impact of Servant Leadership on Organization Culture, Organizational Commitment, Organizational Citizenship Behaviour (OCB) and Employee Performance in Women Cooperatives. Procedia - Social and Behavioral Sciences, 219. https://doi.org/10.1016/j.sbspro.2016.04.032
Hidayat, W. G. P. A., & Tannady, H. (2023). Analysis of Organizational Citizenship Behavior (OCB) Variables, Work Stress, Work Communication, Work Climate Affecting Employee Performance and Turnover Intention at PT. Bank Tabungan Negara (Persero) Tbk. Cabang Gresik. International Journal of Science, Technology & Management, 4(3). https://doi.org/10.46729/ijstm.v4i3.834
Indriyani, D. (2019). Pengaruh Entrepreneurial Leadership Terhadap Karyawan PT. Top Sentral Transportama Jakarta Pusat. Journal of Business Administration Economic & Entrepreneurship, 1(1).
Irawan, B., Veronika, M., & Sigit, B. (2024). The influence of communication on policy implementation : The mediating role of disposition. 13, 19–28. https://doi.org/10.5267/dsl.2023.12.005
Khayal, Z. A. E.-S. (2023). The moderating effect of stress on the relationship between high-performance working systems and perceived employee Performance. 43(4). https://doi.org/10.21608/caf.2023.332126
Kosch, T., Karolus, J., Zagermann, J., Reiterer, H., Schmidt, A., & WoÅ°niak, P. W. (2023). A Survey on Measuring Cognitive Workload in Human-Computer Interaction. ACM Computing Surveys, 55(13s). https://doi.org/10.1145/3582272
Kuncoro, W., & Wibowo, G. (2019). The Increase of Organizational Citizenship Behaviour (OCB) Through Islamic Work Ethics, Affective Commitment, and Organizational Identity. International Business Research, 12(2). https://doi.org/10.5539/ibr.v12n2p181
Laitinen, E. K., & Kadak, T. (2018). Does the company size affect performance management system? PMSs in small, medium-sized, and large companies. International Journal of Management and Enterprise Development, 17(3). https://doi.org/10.1504/IJMED.2018.093549
Lestari, E. R., & Ghaby, N. K. F. (2018). The Influence of Organizational Citizenship Behavior (OCB) on Employee’s Job Satisfaction and Performance. Industria: Jurnal Teknologi Dan Manajemen Agroindustri, 7(2), 116–123. https://doi.org/10.21776/ub.industria.2018.007.02.6
Maryati, T., & Fernado, A. (2018). Peran Organizational Citizenship Behaviour (OCB) Dalam Memediasi Pengaruh Motivasi Intrinsik dan Kepuasan Kerja Terhadap Kinerja Karyawan pada PT.Cinemaxx Branch Lippo Plaza Yogyakarta. JBTI : Jurnal Bisnis Teori Dan Implementasi, 9(2). https://doi.org/10.18196/bti.92107
Meliala, Y. H., Hamidah, & Saparuddin, M. (2023). The Influence of Organizational Culture and Transformational Leadership on Organizational Citizenship Behavior (Ocb) Mediated Organizational Commitment and Job Satisfaction. Quality - Access to Success, 24(195). https://doi.org/10.47750/QAS/24.195.28
Musriha, M., & Rosyafah, S. (2022). The influence of Leadership Competencies, Organizational Commitment and Job Climate on Organizational citizenship behavior (OCB) and impact Employee Performance at PT Japfa Comfeed Indonesia Tbk. Ekonika : Jurnal Ekonomi Universitas Kadiri, 7(1). https://doi.org/10.30737/ekonika.v7i1.2738
Nasution, R. A. N., & Saragih, I. S. (2023). The influence of self-efficacy and organizational climate on employee performance. Enrichment : Journal of Management, 13(1). https://doi.org/10.35335/enrichment.v13i1.1204
Novita Rosalina, & M Sihab Ridwan. (2023). The Influence of Workload, Work Environment and Organizational Communication on Employee Performance at the Badan Amil Zakat Nasional (Baznas) in Surabaya City. Indonesian Journal of Interdisciplinary Research in Science and Technology, 1(7). https://doi.org/10.55927/marcopolo.v1i7.5749
Prasetyaningtyas, S. W., Darmawan, A., Puhirta, B. P., & Kusmanto, D. A. (2022). Impact of Workload and Responsibility Load on Work Stress and Job Performance on Construction Projects During the Pandemic. Jurnal Aplikasi Manajemen, 20(1), 136–145. https://doi.org/10.21776/ub.jam.2022.020.01.14
Rifqi Maulana, M., & Isma Putra, B. (2022). Measurement of Workload With Work Sampling and Workload Analysis in PT. VUB. Seminar Nasional Inovasi Teknologi.
Rimbayana, T. A. K., Erari, A., & Aisyah, S. (2022). The Influence of Competence, Cooperation and Organizational Climate on Employee Performance With Work Motivation as a Mediation Variable (Study on the Food and Agriculture Office Clump of Merauke Regency). Technium Social Sciences Journal, 27. https://doi.org/10.47577/tssj.v27i1.5200
Rönkkö, M., & Cho, E. (2022). An Updated Guideline for Assessing Discriminant Validity. Organizational Research Methods, 25(1). https://doi.org/10.1177/1094428120968614
Sani, A., Ekowati, V. M., Wekke, I. S., & Idris, I. (2018). Respective contribution of entrepreneurial leadership through organizational citizenship behaviour in creating employee’s performance. Academy of Entrepreneurship Journal, 24(4).
Scott, T., & Guan, W. (2023). Challenges facing Thai higher education institutions financial stability and perceived institutional education quality. Power and Education, 15(3). https://doi.org/10.1177/17577438221140014
Setiti, L. M. D., & Paramarta, W. A. (2023). Workload Influence on Employee Performance of Aria Villas Seminyak with Work Stress as a Variable Intervening. GREENOMIKA, 5(1). https://doi.org/10.55732/unu.gnk.2022.05.1.4
Shaleha, A., Harun, C. Z., & Niswanto, N. (2023). Entrepreneurial Leadership of School Principals in Improving Teacher Welfare at SMA Negeri Unggul in Pidie Jaya Regency. International Journal of Engineering Business and Social Science, 1(06). https://doi.org/10.58451/ijebss.v1i06.85
Siagian, M., Khoiri, M., & Hikmah. (2022). Pengantar Manajemen. In UPB Press.
Sudhakar, G., & Srinivasa Rao, R. (2023). A Panacea for Job Satisifaction The Effects and Impact of Rewards Practices: A Study on the Employees of Various Selected Private Educational Institutions in Hyderabad, Telangana, India. Shanlax International Journal of Management, 10(3). https://doi.org/10.34293/management.v10i3.5856
Sukiyah, N. D. A., Elok Venanda, M. F., Venanda, E., & Dwiridotjahjono, J. (2021). Pengaruh Motivasi Kerja dan Displin Kerja terhadap Kinerja Karyawan di Perusahaan PTPN X Pabrik Gula Lestari Kertosono. Jurnal Manajemen Dan Organisasi, 12(2), 99–108. https://doi.org/10.29244/jmo.v12i2.33868
Sulaiman, A., Zakaria, M., Zeki, M., & Muzakir. (2020). Workload analysis using the workload analysis method as consideration for providing worker incentives. Journal of Advanced Research in Dynamical and Control Systems, 12(2). https://doi.org/10.5373/JARDCS/V12I2/S20201224
Sumarno, S. (2021). Evaluation of the CSE-UCLA Model on Vocational High School Entrepreneurship Learning in Facing the Industry Era 4.0. Jurnal Kependidikan: Jurnal Hasil Penelitian Dan Kajian Kepustakaan Di Bidang Pendidikan, Pengajaran Dan Pembelajaran, 7(4). https://doi.org/10.33394/jk.v7i4.4118
Wee, L. S., Sidharta, H., & Harianto, E. (2023). The Role Of Organizational Citizen Behavior On Employee Performance: A Case Study Coca Cola Official Distributor. International Journal of Economics, Business and Accounting Research, 7(4), 1674–1687.
Wiyanto, H., Widayati, C. C., & Marliya, S. (2022). The Influence Of Organizational Culture, Self Efficacy And Work Motivation For Employee Performance. Dinasti International Journal of Education Management And Social Science, 3(3). https://doi.org/10.31933/dijemss.v3i3.1124
Ximenes, M., Supartha, W. G., Manuati Dewi, I. G. A., & Sintaasih, D. K. (2019). Entrepreneurial leadership moderating high performance work system and employee creativity on employee performance. Cogent Business and Management, 6(1). https://doi.org/10.1080/23311975.2019.1697512
Zainol, F. A., Daud, W. N. W., Abubakar, L. S., Shaari, H., & Halim, H. A. (2018). A Linkage between Entrepreneurial Leadership and SMEs Performance: An Integrated Review. International Journal of Academic Research in Business and Social Sciences, 8(4). https://doi.org/10.6007/ijarbss/v8-i4/4000
Zijlstra, P. (2019). Entrepreneurial Leadership - When is Entrepreneurial Leadership most effective? In The Grants Register 2020.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Rimenda Aminarosa Sitepu, Eric Harianto, Endi Sarwoko
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.